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Telecommunications & Enterprise Call CenterGlobal & Middle East (GCC)
DIDWW SIP Trunking, Virtual DID Numbers & Two-Way SMS API Integration for Enterprise CRM & Odoo
Client: Global Call Center & Unified Telecommunications Group
100% Instant
Automated SMS
-45% Savings
Telecom Cost
0 Manual Entry
Call Logging
The Business Challenge
Disconnected legacy PBX systems and standalone SMS services caused lost lead tracking, manual call logging overhead, high international call expenses, and zero SMS notification integration with Odoo sales/delivery workflows.
The Maifelz Solution
Maifelz built an automated DIDWW REST API v3 & SIP Trunking integration module for Odoo. Features WebRTC click-to-call from Odoo CRM, automated call logs in Chatter, two-way SMS dispatch for order/delivery updates, and local virtual DID number provisioning across 80+ countries.
Odoo Modules Deployed
Odoo CRM & Helpdesk
Odoo VoIP & WebRTC Softphone
Odoo Sales & Invoicing
Maifelz DIDWW Telecom Gateway Extension
Custom Engineering & Module Development
- Automated DIDWW SMS notification dispatch on order & delivery triggers
- Inbound SMS webhook parser auto-threading messages into Odoo chatter
- WebRTC click-to-call browser widget with auto call duration & recording link logs
- DIDWW SIP Trunking configuration with global DID virtual number routing
Integrations & API Bridges
- DIDWW REST API v3 (DIDs, Trunks, SMS Dispatch)
- DIDWW Inbound & Outbound SMS Webhook Listeners
- Odoo WebRTC Softphone Gateway
- SIP Trunking Gateway & Asterisk/FreePBX Bridge
Quantifiable Business Results
100% automated SMS delivery updates with 99.8% inbox delivery rate
45% reduction in enterprise telecom call expenses via DIDWW SIP trunking
Saved 2.5 hours daily per support agent by eliminating manual call logging
Achieve Similar Enterprise Results for Your Business
Consult with senior Odoo solution architects at Maifelz Technologies today.