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E-Commerce, Retail & Customer OperationsDubai, UAE & Muscat, Oman
Official WhatsApp Business API Automation, Live Order Tracking & Interactive Chatbot Integration in Odoo
Client: Al-Reyada Retail & E-Commerce Group
98% Instant
Open Rate
-65% Calls
Ticket Reduction
15,000+ Sent
Monthly WhatsApp
The Business Challenge
High call center volume for delivery inquiries, manual PDF invoice emailing delays, and slow lead response times on digital channels.
The Maifelz Solution
Maifelz connected Odoo Sales and Delivery modules directly to Meta WhatsApp Cloud API with custom message templates, interactive chatbot flows, and automated Odoo CRM lead generation.
Odoo Modules Deployed
Odoo CRM & Sales
Odoo Inventory & Delivery
Odoo Invoicing
Maifelz WhatsApp Business API Connector
Custom Engineering & Module Development
- Automated PDF invoice & quotation dispatch via WhatsApp API
- Real-time delivery shipment tracking URL notifications
- Interactive multi-choice WhatsApp chatbot builder for customer self-service
- Official Meta Green Tick verification advisory and broadcast campaign manager
Integrations & API Bridges
- Meta WhatsApp Cloud REST API
- Odoo Automated Webhook Triggers
- WhatsApp Interactive Message Builder
- Odoo CRM Lead Pipeline Webhooks
Quantifiable Business Results
98% message open rate within 60 seconds of dispatch
65% reduction in inbound support ticket inquiries
Processed 15,000+ monthly automated PDF invoice deliveries via WhatsApp
Achieve Similar Enterprise Results for Your Business
Consult with senior Odoo solution architects at Maifelz Technologies today.